Privacy Policy
Effective date: 5 June 2026
BEE's AUTO CENTRE respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website, contact us, request a booking, or otherwise interact with us.
1. What information we collect
We may collect personal information that you choose to provide to us, including:
- Your name
- Your email address
- Your phone number
- Booking or inquiry details
- Pickup and return dates and times
- Pickup and return locations
- Any message or other information you send to us
We may also collect technical information such as your browser type, device information, IP address, pages visited, and referring URLs when you use our website.
2. How we collect information
We collect personal information directly from you when you:
- Submit an inquiry or booking request through our website
- Contact us by phone, email, WhatsApp, or contact form
- Subscribe to updates or otherwise communicate with us
- Use our website and interact with its features
3. Why we collect and use your information
We collect, use, and disclose personal information for the following purposes:
- To respond to your inquiries
- To process and manage booking requests
- To provide customer support and communicate with you
- To improve our website, services, and customer experience
- To comply with legal and regulatory obligations
- For internal business administration and record keeping
4. Disclosure of personal information
We may disclose your personal information to:
- Our staff and contractors who need the information to assist with bookings and customer service
- Service providers who help us operate our business and website, such as hosting, email, and software providers
- Legal, regulatory, or law enforcement authorities when required or permitted by law
We do not sell your personal information.
5. WhatsApp and third-party services
If you contact us via WhatsApp or other third-party platforms, your information will also be handled under that platform’s own privacy practices and terms. We encourage you to review their privacy policies.
6. Cookies and website analytics
We may use cookies and similar technologies to keep the website working properly and to understand how visitors use our website. You can usually manage cookies through your browser settings. Some website features may not work properly if cookies are disabled.
7. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
8. Overseas disclosure
Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is handled in a manner consistent with this Privacy Policy and applicable privacy laws.
9. Access and correction
You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details on our website.
10. Complaints
If you have a concern or complaint about how we handle your personal information, please contact us first and we will do our best to resolve the issue promptly.
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC).
11. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the Contact page on our website.